Did you know over 80 percent of new homes built in 2021 were part of homeowners associations, or HOAs? These organizations are becoming more and more popular throughout the United States as homeowners seek a more streamlined and aesthetically pleasing experience.
So, who runs these organizations? On the community level, you will likely work with an HOA manager. Read on to learn more about
What is an HOA Manager?
An HOA manager handles all of the day-to-day operations of the community. He or she works with the HOA board to accomplish tasks in the community such as fund allocation, payment collections, and general maintenance.
An HOA board can hire an HOA manager directly. Or, they can work with a property management company and outsource their HOA management tasks for a fee.
Important Qualities of an HOA Property Manager
Not just anyone can become an HOA property manager. You need to have a unique set of qualities and skills to be successful at the job.
If you are on an HOA board or interested in the hiring process for your HOA community, here are some key skills and qualifications to look for in potential candidates.
Communication Skills
An HOA manager needs to have an effective communication style. Often, he or she will have to deal with residents who are angry or want to complain.
They will also need to send out regular communication with updates for the community. These can be through a letter, email, or an online blog post.
Ultimately, the HOA property manager has to balance their communication between firmness and consideration of the residents' feelings.
Operational Excellence
A good knowledge of HOA community operations is essential for an HOA manager. They need to stay up to date with changes to rules and compliance to avoid problems.
Regular inspections and property repairs are essential to keep the HOA community running smoothly as well. An HOA manager will know the right steps to take if a resident violates HOA rules.
Commitment to the Community
The HOA manager needs to be passionate about the community. They should exhibit care and consideration when handling things like board and resident meetings.
Financial Literacy
An understanding of finances is very important for an HOA manager. They are in charge of collecting HOA fees every month and evaluating whether to raise the fees.
This can depend on the expenditures and cost of amenities for the community. For instance, if there is a big repair, they need to know if the community can pay for it.
An Integral Part of the HOA
An HOA manager is an important factor in any HOA community. With this guide, you can learn all about what your HOA manager does and how you can help them.
Are you looking for a homeowners association in Delaware? PMI First State is the resource you need for all things related to HOA services and the HOA community.
Our licensed professionals have the experience to assist you with your property management needs. Reach out to us today for more information.
